WHO ARE WE ?

Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers NIAGS, DIAGS and TIAGS. 

1993: Noi Bai, Da Nang and Tan Son Nhat Airport Ground Services Founded.
2000: Being one of the first ground services company in Vietnam certified ISO 9002:1994.
2006: Becoming a member of IATA Ground Handling Council (IGHC).
2009: Being the second ground services company in Asia certified ISAGO.
2016: Launching VIAGS brand on the basis of merging 3 ground services companies.

 

VIAGS is the first company providing synchronous and international standard services at Tan Son Nhat, Da Nang and Noi Bai Airport. 


With 25 years of development, VIAGS has more than 4,500 skillful staff who are professionally-trained from basic to advanced levels. The Company also inherits and develops international qualifications of Safety and Quality Management System (ISO) 9001:2015 and IATA Safety Audit for Ground Operations (ISAGO) granted by IATA.
With professional staff and operation systems as well as state-of-the-art ground support equipment, VIAGS completely meets the strict standards of the international aviation industry, regulations of the airport authorities and specified standards in accordance with requirements of each airlines.

With a firm belief in our system providing services for over 70 airlines, and our solidarity, VIAGS is committed to bring our customer airlines with synchronous, safe, effective and credible services, including the following international standard services:

  • Passenger and Baggage Handling Services.
  • Ramp Services.
  • Load Control and Flight Operations Services.
  • Cargo and Mail Warehouse Services.
  • Station Management Services.
  • Executive Aviation Services.
  • Training Services.
  • Repair and Maintenance Services.

AWARDS

Outstanding Delay Handler of KA

Outstanding Delay Handler of KA

Ranked NO.1 in November and December, 2016 of Passenger Station Performance Evaluation by BR

Ranked NO.1 in November and December, 2016 of Passenger Station Performance Evaluation by BR

The best station which well done in handling delayed flights by MH

The best station which well done in handling delayed flights by MH

The highest quality service provider among the ground handling companies of South east Asia by KE

The highest quality service provider among the ground handling companies of South east Asia by KE

The 1st position in Singapore Airlines' Service Performance Monitoring Scheme for FY 2016- 2017

The 1st position in Singapore Airlines' Service Performance Monitoring Scheme for FY 2016- 2017

The best employee in all employee of the four airports which KE is operating.

The best employee in all employee of the four airports which KE is operating.

Ranked NO.2 in 1st Quarter of 2017 in total of 79 destinations in 29 nations by CI Cargo

Ranked NO.2 in 1st Quarter of 2017 in total of 79 destinations in 29 nations by CI Cargo

Ranked NO.2 worldwide for Checkin Efficiency by BR

Ranked NO.2 worldwide for Checkin Efficiency by BR

One of the three best accomplishments stations about shipping cargo on China Southern network in the first six months in 2017.

One of the three best accomplishments stations about shipping cargo on China Southern network in the first six months in 2017.

VIAGS achieve maximum point for your best service on AUG 2017 (50/50) by KE Cargo

VIAGS achieve maximum point for your best service on AUG 2017 (50/50) by KE Cargo

Hanoi station on top No1 Asia and 6th on all ANA network

Hanoi station on top No1 Asia and 6th on all ANA network

1st position (Oct17) worldwide ranking among KA’s system

1st position (Oct17) worldwide ranking among KA’s system

2nd position of wordwide for the passenger station performance by BR

2nd position of wordwide for the passenger station performance by BR

The Hub station has the best quality service in 2017 by VNA

The Hub station has the best quality service in 2017 by VNA

Ranked NO.3 Best Ground Handling Performance Award 2016 by NX

Ranked NO.3 Best Ground Handling Performance Award 2016 by NX

The 2nd position of 2016 Outstanding Station and Outstanding Ground Handling Performance by NX

The 2nd position of 2016 Outstanding Station and Outstanding Ground Handling Performance by NX

1st position worldwide ranking among KA’s system

1st position worldwide ranking among KA’s system

Overall Airport Performance 6 star rating in Oct

Overall Airport Performance 6 star rating in Oct

1st position worldwide ranking among KA’s system

1st position worldwide ranking among KA’s system

Winning Top 1 award among KE’s South East Asia stations 2016.

Winning Top 1 award among KE’s South East Asia stations 2016.

Winning Top 1 award among KE’s South East Asia stations 2015.

Winning Top 1 award among KE’s South East Asia stations 2015.

Winning Top 1 award among NX’s worldwide stations 2015.

Winning Top 1 award among NX’s worldwide stations 2015.

The best ground services company 2016 by CI.

The best ground services company 2016 by CI.

Ranked No.1 in station performance of BR for 7 consecutive years.

Ranked No.1 in station performance of BR for 7 consecutive years.

Ranked No.1 for punctuality 2016 by JL.

Ranked No.1 for punctuality 2016 by JL.

The best management and delayed – canceled flights handling station 2016 by KA.

The best management and delayed – canceled flights handling station 2016 by KA.

The excellent punctual flights handling station 2016 by MH.

The excellent punctual flights handling station 2016 by MH.

The best transit airport of VNA 2016 by customers.

The best transit airport of VNA 2016 by customers.

Ranked No.2 in station performance of KA for 4 consecutive years.

Ranked No.2 in station performance of KA for 4 consecutive years.

Ranked No.2 in station performance of JL for 3 consecutive years.

Ranked No.2 in station performance of JL for 3 consecutive years.

Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers NIAGS, DIAGS and TIAGS.