High expectations for the Lunar New Year 2012 (31 / 1-2 / 3/2018) VIAGS estimated to serve 23,064 trips, up 114% compared to the usual.
The end of February 11 (ie 26 Lunar New Year) is one of the peak days of the Tet holiday peak with the output of services at TSN up to 115 domestic flights away, up 45 flights compared to weekdays, Serving 23,846 guests, an increase of 11,346 visitors, or 207% compared to weekdays. Also on February 11, VIAGS 3 regions served a total of 77,625 passengers and 759 flights, arriving at all three airports.
Service pressure spikes in highs in Lunar New Year 2018.
In order to ensure the Tet holiday, 2 months ago, VIAGS has planned the master plan, prepared the maximum human resources, continuously to meet all needs, control all risks. Ensuring absolutely safety factors, punctuality, quality service level 4 stars, VIAGS actively actively completed the workforce allocation; preparation of counters, PVD equipment, tool tools; Estimated service plans with unusual issues occurring at all three branches. In particular, the units plan to assign human resources by week, adjusting manpower by day. Ensure human resources for Tet; staff turnover from teams in peak times; The staffs from Tan Son Nhat and Da Nang will continue to be mobilized from Noi Bai, Noi Bai and Tan Son Nhat to serve the staffs. office block down the service station support ...
On behalf of the VIAGS Party Committee, Deputy Secretary of the Party Committee, CVP, the Communist Party delegation paid a visit to the brothers during mid-shift, meal quality inspection and the preparation for peak service.
VIAGS also proactively arranged the Welcome staff to filter out passengers on the nearest flight to the closing hours and hand over the number of passengers filtered to the Sup or employee posted. Layout office staff support WA top line. Four employees in one shift, who guide guests to the areas are arranged to avoid clutter at the line. In the PVSD, daily, the staff planning division to serve the flight, the flexible plan to coordinate TTB human resources ...
In addition, VIAGS always coordinates with relevant agencies in the ports of QQ NB, SE and TSN in order to maximize the resources to meet the sudden increase demand of passengers in the peak period At the same time, direct units such as TTHK, TSHPP, TTPVTT ... of VIAGS mobilize workers to 100% peak.
Vân Hà - VIAGS