Meet and Greet Services

️INTERNATIONAL/ DOMESTIC ARRIVAL ASSISTANCE SERVICE
- A warm welcome and escort upon arrival at the air bridge to outside the terminal;
- Fast track and assistance service throughout arrival formalities;
- Assist at the baggage claim area to the outside; escort service in the arrival hall and load the baggage to guests vehicle.
• Please book before 24 hours from arrival/ departure time.
• Cancelation before 12 hours from arrival/ departure time.


INTERNATIONAL/ DOMESTIC DEPARTURE ASSISTANCE SERVICE
- A warm welcome and escort from the departure hall to boarding gate;
- Fast track and assistance service throughout departure formalities;
- Priority tag for passenger’s check-in baggage;
- A welcome and escort service to the business lounge/ boarding gate upon request.
• Please book before 24 hours from arrival/ departure time.
• Cancelation before 12 hours from arrival/ departure time.


VIP ASSISTANCE SERVICE
- Identify the passenger by Welcome board, pick up/drop off passenger by private vehicle from aircraft to VIP area and vice versa;
- A warm and personalized welcome and assist at VIP area;
- Fast track and assistance service throughout arrival/departure formalities at VIP area;
- Luggage will be checked-in/ received at VIP;
- VIP room during waiting for clearing airport formality.
• Please book before 03 days from arrival/ departure time.
• Cancelation before 02 days from arrival/ departure time.

Booking service and online payment: https://vipservice.vietnamairlines.com
 
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Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers NIAGS, DIAGS and TIAGS.